State Farm® Insurance Agent Steve Fiorentino
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bill Brooks
August 20, 2025
5
out of
5
rating by Bill Brooks
"Excellent customer service. Answered all my questions with poise and patience. Very happy to be part of their State Farm family. Highly recommend to everyone that wants to switch or needs new coverage. The price for me is affordable compared to the other insurers out there."
We responded:
"Thank you for your wonderful review, Bill! We're thrilled to hear that you had a positive experience with our customer service team and that you felt supported throughout the process. It’s great to know that you're satisfied with your coverage and pricing as well. We appreciate your recommendation and look forward to continuing to serve you as part of our State Farm family!"
Ed Sterbenc
August 18, 2025
5
out of
5
rating by Ed Sterbenc
"After last December through February's "train" of 12 serious storms came through, we were left with what ended up being tens of thousands of dollars of damages to our vintage house. We managed to work our way through repairs and recovery with a great deal of help from Steve Fiorentino and his great support team of Gina and Liz, all of whom were unfailingly warm, friendly and helpful whenever called upon. I cannot recommend them highly enough and would encourage anyone looking for insurance in Silicon Valley to start (and end) their search with Steve and his team. They know their business and have earned mine. I will add that Steve and his team are still open for business and have just helped me deal with the folks at CA EQ... If you need auto insurance, which State farm is still writing in the Golden State, you'll not find better customer service than you can find at Steve Fiorentino's State Farm office."
We responded:
"Ed, My team and I cannot thank you enough for such a heartfelt review of our office! We are all honored to help both you and Catherine navigate your insurance policies and all that goes with that! You always make me laugh at least once during our calls. Thank you very much for allowing us to be your agent for both you State Farm auto and home insurance policies. We are looking forward to working with you for years to come. Best, Steve"
David Campbell
August 15, 2025
5
out of
5
rating by David Campbell
"I have been a customer of State Farm Insurance with the Steve Fiorentino agency for the past seven years for auto, business and rental policies. Given the turmoil in the California insurance marketplace in recent years, I am very pleased to have Steve and his team oversee my insurance requirements. During my association with his firm, I have always received professional and timely service and expert advice which has allowed me to navigate my professional and personal insurance needs. I have great confidence in his team and to know that I am covered by a very reputable company like State Farm Insurance. Steve and his staff are knowledgeable, personable, service minded, courteous, responsive and any follow-up is always completed on time and as discussed. I am a very satisfied customer of Steve’s agency. If I ever need to file a claim, I am confident that I can count on the Fiorentino team to assist me in every way possible to reach a timely and equitable settlement and/or protect my interests. David"
We responded:
"David, we appreciate you trust in our office and for continuing to work with us for so many years. We are lucky to have you and look forward to working with you for years to come. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! All the best, Steve"
Rochelle Somers
August 13, 2025
5
out of
5
rating by Rochelle Somers
"I've had a great experience with Steve Fiorentino and his staff at State Farm Insurance. Their customer service is consistently excellent—friendly, professional, and always ready to help. Any time I’ve had a question or issue, they’ve responded promptly and resolved things quickly. It’s reassuring to know I can count on them when it matters most. Highly recommend!"
We responded:
"Rochelle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. And we are forever grateful that you choose us over all of the other insurance companies out there in the bay area! Thank you."
Wilbur Chang
August 13, 2025
5
out of
5
rating by Wilbur Chang
"I submitted a request for motorcycle insurance quote one evening and got a reply from Steve's office the next morning. Gina was very kind and patient. She answered my questions and followed up thoroughly with additional clarifications. Fast response and good communication!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Gina provided excellent service and answered all your questions. Our team strives for fast responses and clear communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!"
Peter M.
August 12, 2025
5
out of
5
rating by Peter M.
"My wife and I have been a client of Steve Fiorentino for over 30 years. He has always been incredibly helpful, whether answering questions promptly, or simply providing consultations. Steve's professionalism and friendly demeanor make a client feel more like family than just a client. I wholeheartedly recommended Steve to anyone seeking a reliable, trustworthy, and incredibly helpful insurance agent."
We responded:
" Peter, I can't thank you enough for taking the time to review my office. I am so grateful to have worked with you and Cindi for so many years. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Donna Renee Galvez
February 27, 2025
5
out of
5
rating by Donna Renee Galvez
"Dear State Farm, Gina, Liz, Steve, Over 30 years of superior service addressing our needs, and making us feel valued. Going beyond expectations to provide exceptional quality, efficiency, and satisfaction. Thank you! DG&RG"
We responded:
"Thank you for your kind words, Donna! We truly appreciate your loyalty over the years and are delighted to hear about your positive experiences with our team. Your feedback motivates us to continue providing exceptional service. We look forward to assisting you in the future with both your car and home insurance! Best, Steve"
Arden TM
February 20, 2025
5
out of
5
rating by Arden TM
"I needed to add a vehicle to my family's policy and they processed it promptly and made sure I understood everything. Very helpful, would recommend! Gina answered my call and was very kind."
We responded:
"Hi Arden, We appreciate your review! We are delighted to know you had a great experience adding on an additional car with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best, Steve"
Thomas Jones
February 20, 2025
5
out of
5
rating by Thomas Jones
"I have been a client with Steve Fiorentino for over 15 years - he and his staff are very knowledgeable and always quick to respond to all my insurance needs. With the volatile insurance marketplace, it is very comforting to know that Steve Fiorentino and his support staff are there to help. K."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your auto and home insurance needs for years to come. Best, Steve"
Edmund Scott
January 29, 2025
5
out of
5
rating by Edmund Scott
"Steve has been my agent for over thirty years! I have no intention nor interest in seeking another agent. He and his staff have always been incredibly helpful. They always exhibit sound understanding of insurance issues and my needs as an insured and as a human being. The friendly but professional attitude exhibited by Steve and his staff keep me at his office and I highly recommend them!!!"
We responded:
"Ed, We are thankful for you taking the time to review our office. Your kind words mean a lot to us. We are so grateful that you have trusted us to service your car, home, and umbrella insurance for so many years. We look forward to working with you for years to come. Best, Steve "
Intivix
January 25, 2025
5
out of
5
rating by Intivix
"Long time client, Steve and his team have taken care of me over the years and I appreciate their hard work. Good communication, and they've done right by us. -Rob"
We responded:
"Hi, Rob We’re thankful for your feedback! It’s our pleasure to assist you with your auto, home and umbrella insurance policies. If there is anything else we can do to help, please let us know! Best, Steve"
Tanner Tingey
January 22, 2025
5
out of
5
rating by Tanner Tingey
"Steve and Ana were incredibly responsive and thorough with all of our inquiries. They did a great job understanding our needs and explaining all the details involved in insurance policies."
We responded:
"Tanner, Ana and I really appreciate you taking the time to write us such a stellar review! Writing new business can be both tedious and time consuming for everyone concerned. A big thank you to both you and Amy for making our job that much easier. We look forward to working with you on your home, auto, and umbrella insurance for many years to come! Best, Steve"
Guest Account
January 19, 2025
5
out of
5
rating by Guest Account
"Staff at Steve Florentino office are knowledgeable, always look out for customer's best interest, proactive, responsive, and professional. 30 years relationship and appreciative of their support."
We responded:
"Hi Mohammad, Thank you for trusting us for so many years and writing such a nice review about my team. We know you can purchase your home and car insurance from another insurance company and are thrilled you continue to choose us! thank you very much, Steve"
Daryl Camarillo
January 14, 2025
5
out of
5
rating by Daryl Camarillo
"Steve Fiorentino and his team have been assisting my family with our insurance needs for over 20 years now! We have found them always responsive, helpful and professional. I highly recommend!"
We responded:
"Hi Daryl, We’re thankful for your feedback! It’s our pleasure to assist you with your home and auto insurance here in Menlo Park. I cannot thank you enough for trusting us for so many years! If there is anything else we can do to help, please let us know! Best, Steve"
Rebecca W
January 2, 2025
5
out of
5
rating by Rebecca W
"I have found this office to be extremely responsive and helpful. They have always gotten back to me on the same business day with any questions I have. Thank you for a great Insurance experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your State Farm home and rental insurance policies. If there is anything else we can do to help, please let us know! Thank you for being such a loyal State Farm customer! Best, Steve"
Annabelle Nye
December 4, 2024
5
out of
5
rating by Annabelle Nye
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kristen Petersen
November 25, 2024
5
out of
5
rating by Kristen Petersen
"We've been Steve's customers for at least 25 years. We find Steve and his office have been excellent in all aspects of house and car insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lawrence L
November 21, 2024
5
out of
5
rating by Lawrence L
"Steve Fiorentino and his team are the best in the business. We have used them for three decades and their service has been consistently superb. They don't try to oversell; they try to get you the insurance coverage you need. They are efficient, friendly and personable. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Oscar Sasson
November 18, 2024
5
out of
5
rating by Oscar Sasson
"Steve and his team are always responsive and on top of their games. Have been with Steve for over 20+ years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James “KC Chiefs” Nichols
October 22, 2024
5
out of
5
rating by James “KC Chiefs” Nichols
"Can't say enough about Steve and his team providing excellent support. I have been with this office since 1988 so this should speak volumes."
We responded:
"Hi Ed, The feeling is mutual! You started with us when I originally opened my office in 1988. We really appreciate your trust for so many years and your positive support of our office. We look forward to working with you for many years to come. Best, Steve"
Suzanne Burrows
October 21, 2024
5
out of
5
rating by Suzanne Burrows
"Extremely professional and responsive office!"
We responded:
"Hi Suzanne, We really appreciate you taking the time to review our office. Thank you both for the positive review and for trusting us with both your home and car insurance. Best, Steve"
John Simpson
October 9, 2024
5
out of
5
rating by John Simpson
"Always responsive"
We responded:
"Hi John, Thank you for taking the time to post about the service you receive from our office. We appreciate it! But more importantly thank you for trusting us with your auto and home insurance for over two decades!! We look forward to working with you for many years to come. Best, Steve"
Joyce Friedrichs
October 7, 2024
5
out of
5
rating by Joyce Friedrichs
"I had a problem with a windshield replacement. Liz at Steve's office was friendly and very quick to response. I've worked with this office for over 30 years and have always received excellent service."
We responded:
"Hi Joyce, Thank you for sharing your experience while working with Liz. She really helps give us that added value and I am thrilled she was able to help you. We are grateful to have been working with you for so many years. Thank you for your continued trust! Best, Steve"
Lucy Strandberg
October 3, 2024
5
out of
5
rating by Lucy Strandberg
"Steve of State Farm has been our State Farm agent longer than I can remember, definitely over 40 years. Steve and staff are very customer service oriented. Really count on them to keep us on track with our home, car insurance and an umbrella. Thank you Steve and staff."
We responded:
"Hi Lucy, I really appreciate you stopping by and taking the time to comment on your experience with our office. We really appreciate both you and John. You have placed so much trust in us over the years! We look forward to working with you for years to come. Best, Steve"
Tracy Weatherby
September 14, 2024
5
out of
5
rating by Tracy Weatherby
"Steve is very knowledgeable about all kinds of insurance and he and his office are super responsive. Been working with them for decades and will continue to do so!"
We responded:
"Tracy, Thank you for taking the time to review our office. We are very grateful for your business and thrilled that you continue to place your trust in both State Farm and our office. We are looking forward to working with you for years to come. Thank you, Steve"